It’s been the week from hell for internal communicators. However, the impacts of the coronavirus crisis have a silver lining for our profession. We should act to seize the opportunity which has been presented by the outbreak and not let it slip through our (washed) hands
Emoji are now a part of our everyday lives but how and when they are used in communication, both in the workplace and elsewhere, requires care. Just like words themselves, some emoji have connotations and hidden or rapidly changing meanings which have nothing to do with their physical appearance. This makes using them in any type of communication perilous, with the potential to cause offence, misunderstandings or to even land you in court on the receiving end of a prosecution.
Internal communicators are often on the receiving end of a litany of unintentional disrespect which seems to know no bounds. It would be unthinkable to ask a colleague in accounting to ‘Just finance this up’ or a lawyer to ‘Just legal this up’ or a HR practitioner to ‘Just people this up’. So, why is it acceptable to ask an internal communications professional to ‘Just comms this up’?
As internal communicators what stops us shutting down channels which don’t work anymore? I think there are three main barriers which we must overcome to be more comfortable with switching off a dying channel’s life support and pulling the plug on it once and for all.
Volunteers are the real powerhouse of a professional body like CIPR, and are fundamental to changing the perceptions of IC amongst employers, recruiters and leaders. This is why I am a CIPR volunteer helping to take IC towards a better place.
What was the point of the CIPR Inside ‘Changing The Conversation’ internal communications conference in Birmingham on 8 October 2019? As a CIPR Inside Committee member, I think this was about internal communicators finally taking control of their destiny.
Why is everyone who works in internal communications so busy? Productive reflection is a skill which all internal communicators could usefully learn to help them create better organisational outcomes.
As internal communicators we are often asked or instructed to do communications which have no clear objective or a demonstrable return on the investment of our time. We should never be doing 'owt for nowt'.
There aren’t enough ‘real’ internal communicators practicing in the public relations and communications industry. It’s symptomatic of the chicken and egg conundrum of imbalance in the supply of and demand for properly qualified professionals. In the absence of industry regulation and barriers to entry into the profession, how can you find a real internal communicator?
You’re an internal communications genius, right? So why is it that leaders sometimes don’t listen to your ideas? Maybe it’s because you’re having the wrong sort of conversation with them, at the wrong time and in the wrong places. Here are four ideas to help you change the conversation with leaders to gain their active support.